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   Harmony Bikes T&C's   

Welcome to Harmony Bikes Limited!

These are the terms and conditions for:

By using the website and services, you agree to be bound by these terms and conditions and our Privacy Policy. In these terms, the words "website" refer to the Harmony Bikes Limited website, "we", "us", "our" and "Harmony Bikes Limited" refer to Harmony Bikes Limited and "user", “client”, "you" and “your" refer to you, the user and client of Harmony Bikes Limited.

The following terms and conditions apply to the website and services offered by Harmony Bikes Limited. This includes the mobile and tablet versions as well as any other version of Harmony Bikes Limited accessible via desktop, mobile, tablet, social media or other devices.




This agreement sets forth the legally binding terms for your use of the services and the website. By using the website and the services, you agree to be bound by this Agreement. We may modify this agreement from time to time, and such modification will be effective when posted on the website. You agree to be bound by any modification to these terms and conditions when you use the website and services after such modification is posted; therefore, it is important that you review this agreement regularly.

Harmony Bikes Limited may, in its sole discretion, refuse to offer the services to any user or person and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Website and the Services is revoked in such jurisdictions. The website and services may only be used in accordance with these terms and conditions and all applicable local, national and international laws, rules and regulations.

By using the website and services, you represent and warrant that you have full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are not under any legal incapacity or contractual restriction that would prevent you from entering into this agreement.



Users must register and open an account on the website for the purpose of purchasing tours and memberships. If you register with Harmony Bikes Limited, you will be asked to choose a password and may be asked for additional information about your account. Users will be able to register using their Facebook and Google account information. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Harmony Bikes Limited of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you log out of your account at the end of each session. You may never use another user's account without Harmony Bikes Limited's prior authorization. Harmony Bikes Limited will not be liable for any loss or damage arising from your failure to comply with this agreement.

Users may cancel their accounts at any time and for any reason by following the instructions on the platform or by sending us their request through our contact information. Such cancellation will only result in the deletion of the account and the deletion of all personal data provided to Harmony Bikes Limited in accordance with our privacy policy.

Harmony Bikes Limited reserves the right to terminate your account or your access immediately, with or without notice, and without liability to you, if Harmony Bikes Limited believes that you have breached any of these terms, provided Harmony Bikes Limited with false or misleading information, or interfered with other users' use of the platform or the service.

By providing Harmony Bikes Limited with your email address, you agree that we may use your email address to send you important notices about the services. We may also use your email address to send you notifications and other messages, such as important changes to the services, relevant news and special content. If you do not wish to receive these emails, you may opt-out of receiving them by sending us your request through contact information or by using the "unsubscribe" option in emails. Opting out may prevent you from receiving notifications and alerts about services, relevant news and special content.



Users may purchase and book tours, rides and holidays by paying for the tour, vacation or ride individually. The rides, tours and holidays must be paid for through the website at the time of booking. These will mainly allow us to make the booking of accommodation in the case of holidays and the rental of bikes on daily tours.

By booking a tour, a ride or a holidays through the website, the user offers to purchase the services for the price advertised and indicated on the website at the time of booking and purchasing the corresponding vacation, tour and ride. Before booking and purchasing a tour, ride or holidays through the website, please check the features, content and availability in terms of time and date of each tour or ride and the starting dates of the holidays.

When a customer books a holidays, tour or ride through the website, Harmony Bikes Limited will send an email to confirm the purchase and the corresponding payment. This email will contain the information and details of your vacation, the relevant tour or ride and will be produced automatically so that the user has confirmation of their purchase and details of the tour, ride or vacation.

Harmony Bikes Limited may change or discontinue the availability of tours. rides and holidays at any time at its sole discretion. If a tour, ride or holidays is cancelled any payment made for the tour, ride or holidays in question will be refunded in full. This does not affect your statutory rights.

Harmony Bikes Limited may make changes to the dates, prices, times and itineraries of tours, rides and holidays at any time at its sole discretion. Harmony Bikes Limited may cancel, change or substitute the services purchased in connection with the tours, holidays and rides booked by the user. In such an event, the user will be informed of such changes and, if dissatisfied with such changes, may request a full refund for the holidays, tour or ride booked. If you wish to cancel a scheduled holidays, tour or ride for any reason, please contact us through our contact information.



Services (tours, rides and holidays) will be paid for by credit/debit card through the payment processors available from Harmony Bikes Limited. Payment will be charged to your credit or debit card immediately upon payment for the relevant service. Upon processing a transaction, we will issue an electronic receipt which will be sent to the email address you provided to us at the time of purchasing or scheduling the service. The email and transaction receipt may be sent via the payment processor available from Harmony Bikes Limited.

If you find any inconsistency in your billing, please contact us through our contact details or you can make the claim through the customer service of the relevant payment processor.

If your card is declined, you will receive an error message. No payment will be charged to your card and no payment will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorisation. This usually takes 2 to 5 business days. Your card may be declined for a number of reasons, such as insufficient funds, AVS (Address Verification System) mismatch, or you have entered an incorrect security code.

If your payment is declined, you must provide an alternative payment method or provide another card on which the payment can be loaded and processed.

Harmony Bikes Limited reserves the right to determine the price of the services and to modify it at any time and without prior notice.

Your payment details will be processed and stored securely and for the sole purpose of processing the purchase of services. Harmony Bikes Limited reserves the right to contract any payment platform available on the market, which processes your data for the sole purpose of processing the purchase of services.



Users must ensure that they have travel insurance before booking or purchasing any tours, rides or holidays. Harmony Bikes Limited may at its sole discretion require travel insurance prior to booking any holiday, tour or ride. It is the responsibility of the user to have insurance that suits the needs of each user including any pre-existing medical conditions of the user. The user must ensure that the travel insurance has cover for cancellation or curtailment of the holiday in the event of unforeseen circumstances, inability to travel or force majeure, personal accident, personal liability, medical expenses for illness and accident, repatriation expenses in the event of medical necessity and cover for costs and liability in connection with the activities related to the rides, tours and holidays in which the user wishes to participate. Check the conditions of your insurance policy appropriately and make sure you are covered according to your needs.

Please note that any recommendations and advisories issued by the UK Foreign, Commonwealth and Development Office in relation to domestic and international travel may have implications for your travel insurance cover. Please check the terms and conditions of your travel insurance in detail before purchasing any insurance.



We expect appropriate behaviour from our clients in consideration of other people, staff members, other clients and property. Users and clients must behave in an appropriate manner during trips and holidays so as not to cause any damage, endanger or endanger or cause any nuisance of any kind to any member of staff, other users and property.

Harmony Bikes Limited reserves the right to cancel any trip or holiday of any client or clients, if we reasonably consider that the client or clients are behaving in an inappropriate manner and have caused or may cause harm, danger or nuisance of any kind to other clients, members of the team and property. In the event that Harmony Bikes Limited terminates the rides, services and holidays of users who behave inappropriately, the client or group of clients shall leave any accommodation and shall be responsible for arranging the return journey. Harmony Bikes Limited shall not be liable or refund the client for service cancellations or rearrangement of the return travel of clients who have behaved inappropriately during the provision of services.  The above does not exclude clients who have behaved inappropriately and have caused any damage to another customer, property or any member of the team from paying for such damage and making appropriate compensation. The client or any member of the client's party shall be liable for any damage caused during the holiday and the conduct of the tours. Harmony Bikes Limited shall not at any time be liable for any damage caused by any client during the holiday and the conduct of the rides.



By booking and purchasing the tours, rides or holidays you agree and declare that you wish to participate in the tours, rides or holidays where means of transport such as bicycles will be used.

You acknowledge and agree that there may be risks associated with your participation in the tours, rides or holidays including, without limitation, unfavourable weather conditions, accidents or physical injury. By scheduling and participating in the tours, rides and holidays, you agree to accept such risks associated with participation in the tours, rides or holidays and that you will not make any claim against Harmony Bikes Limited in relation to such risks.

You agree and represent that you are in good health and that you are not suffering from any injury or physical disability that would prevent you from actively participating in the tours, rides or holidays. Harmony Bikes Limited shall not be liable for any injury or damage you may suffer as a result of being unfit to participate in the tours, rides or holidays.

By accessing the website and scheduling and purchasing services, the user accepts personal responsibility for the results of their actions. You agree to assume full responsibility for any damage or injury you suffer as a result of your attendance on the tours, rides or holidays booked through the website. You agree to use your judgement and exercise due diligence before taking any action or applying any advice suggested or recommended through the website, services and attendance at tours, rides and holidays.

Harmony Bikes Limited shall not be liable for any special or indirect loss or damage caused to any person or group of persons, even if we have been informed of situations where such loss or damage may occur. Please note that the user or customer is solely responsible for any loss or damage they may cause due to their behaviour or actions. The user is solely responsible for any damage to property that may occur during tours, rides or holidays.

By accessing the website and the content available on the website, you accept personal responsibility for the results of your actions in applying any information or advice suggested by Harmony Bikes Limited on the website. Harmony Bikes Limited provides resources and content for informational purposes only; you acknowledge that your ultimate success or failure will be the result of your own efforts, your particular situation and a variety of circumstances beyond Harmony Bikes Limited's control.

Harmony Bikes Limited does not intend to limit or exclude its liability for damages caused to any person by situations attributable to Harmony Bikes Limited or any of its employees or associates. Harmony Bikes Limited does not purport to limit or exclude any other liability which cannot be limited or excluded by applicable law.



“Third-Party Materials” means any content, images, videos, texts or other material that is owned by a third party, such as stock images, videos and texts. Such Third-Party Materials are subject to the applicable third-party terms and licenses, and may only be used as permitted by such terms and licenses.



All materials on Harmony Bikes Limited, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Harmony Bikes Limited or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all Materials on Harmony Bikes Limited are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Harmony Bikes Limited prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorised attempt to modify any material, to defeat or circumvent any security features, or to utilize Harmony Bikes Limited or any part of the material for any purpose other than its intended purposes is strictly prohibited.



Harmony Bikes Limited. will respond to all queries, complaints and claims relating to the alleged infringement by infringement of the copyright of any third party in accordance with the provisions contained in the UK Copyright and Intellectual Property Regulations. Harmony Bikes Limited respects intellectual property and copyright. If you believe, in good faith, that any material contained on the website infringes your copyright or other intellectual property right, please send us your request through our contact information, with the following information: 

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.

  • A statement that specifically identifies the location of the infringing material, in sufficient detail so that Harmony Bikes Limited can find it on the website.  Note that providing a top-level URL is not sufficient.

  • Your name, address, telephone number and email address.

  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorised by the copyright owner, or its agents, or by law.

  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorised to act on its behalf.

  • An electronic or physical signature of the copyright owner or of the person authorised to act on the copyright owner's behalf.



Any personal information you post or submit in connection with the services and use of the website will be used in accordance with our Privacy Policy. By using the services, you agree that we may collect and store your personal information. Please see our Privacy Policy.



The content and information available on the website (including, but not limited to, data, information, text, photos, graphics, video, icons or other material), as well as the infrastructure used to provide such content and information, is owned by Harmony Bikes Limited or licensed to Harmony Bikes Limited by third parties. For all content other than your content, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer or resell any information or services obtained through the website. In addition, the following activities are prohibited:

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the services, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.

  • Violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services.

  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.

  • Deep-link to any portion of the services for any purpose without our express written permission.

  • "Frame", "mirror" or otherwise incorporate any part of the services into any other websites or service without our prior written authorisation.

  • Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Harmony Bikes Limited in connection with the services.

  • Circumvent, disable or otherwise interfere with security-related features of the services or features that prevent or restrict use or copying of any content.

  • Download any content unless it’s expressly made available for download by Harmony Bikes Limited.



Because of the nature of the Internet, Harmony Bikes Limited provides and maintains the website on an "as is", "as available" basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Harmony Bikes Limited for any loss or damage caused as a result.

Harmony Bikes Limited will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Harmony Bikes Limited excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Harmony Bikes Limited and Harmony Bikes Limited shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on the website.

  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any product or service purchased through the website.

  • Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.

  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.

  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from Harmony Bikes Limited.

  • All representations, warranties, conditions and other terms which but for this notice would have effect.




No responsibility will be accepted by Harmony Bikes Limited for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes.



You agree to defend and indemnify Harmony Bikes Limited from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.

  • Your violation of any law or the rights of a third party.

  • Your use of the website and services.





We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the site constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.



This agreement and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Harmony Bikes Limited without restriction.



This agreement together with the Privacy Policy and any other legal notices published by Harmony Bikes Limited, shall constitute the entire agreement between you and Harmony Bikes Limited concerning and governs your use of the website and the services.



The user agrees that any dispute, claim or controversy arising out of or relating to these terms and conditions, or the breach, termination, enforcement, interpretation or validity thereof or the use of the services, shall be resolved by binding arbitration between the user and Harmony Bikes Limited, provided that each party retains the right to bring an individual action in a court of competent jurisdiction.

In the event of a dispute arising in connection with the use of the website and services or the breach of these conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organization as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.

You agree to initiate a formal dispute proceeding by sending us a communication through our contact information. Harmony Bikes Limited may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process, you must initiate the dispute resolution process before an accredited arbitration organisation and file a separate Demand for Arbitration. Any award rendered by the arbitration tribunal shall be final and conclusive on the parties.

To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the website and services.

The courts of the United Kingdom shall have jurisdiction over any dispute, controversy or claim relating to Harmony Bikes Limited and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of the United Kingdom.



These terms and conditions are governed by the laws of the United Kingdom. Use of the website and services are not authorised in any jurisdiction that does not give effect to all of the provisions of these Terms.

Our compliance with these terms is subject to UK law and nothing contained in these terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website and our services or to information you provide to us or collect from us in connection with such use.

If any part of these terms is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not be affected or impaired in any way. Our failure to enforce or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision in the future.

Any rights not expressly granted herein are reserved.



If you have questions or concerns about these terms, the products or the service, please contact us through our contact page or via the contact information below:

Harmony Bikes Limited.


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